The TekConcierge Difference: More Than Just IT Support

Elevating Your Technology Experience with Concierge Plus

When we founded TekConcierge in Dallas in 2011, we had a singular vision: to redefine the standard of Managed IT Services by offering a unique “Concierge Plus” experience to each of our esteemed clients. But what does Concierge Plus mean? It’s not just about delivering exceptional technical support; it’s about going above and beyond to ensure that your interaction with our team is nothing short of extraordinary. We pride ourselves on offering personalized service, communicating in a manner that is easily understandable and devoid of technical jargon. It’s this commitment to excellence that sets the TekConcierge experience apart, enhancing our clients’ lives through unparalleled technology service.

Our Core Values

At the heart of TekConcierge is a mission to make a positive impact on the lives of our clients by delivering world-class service and support. We operate on principles of dignity, integrity, and respect, not just for our clients but also for our team members. We strive to create a family-centric work environment that fosters both technical and business growth for our employees.

1. Authentic: At TekConcierge, authenticity means being honest, genuine, and empathetic in every interaction. We are committed to open communication, staying true to our values, and understanding the unique needs of our clients. By fostering trust through sincerity and empathy, we build lasting relationships rooted in respect and integrity.

2. Professional: At TekConcierge, professionalism is demonstrated through being self-motivated, reliable, hardworking, trustworthy, and team-oriented. We hold ourselves to high standards, embracing every challenge with a winning mindset and a drive for continuous improvement. As lifelong learners, we adapt, evolve, and consistently deliver the best for our clients, ensuring our actions reflect integrity and excellence in every endeavor.

3. Help First: At TekConcierge, we live by a help-first mindset, always putting our clients’ needs at the forefront. We follow through on every promise, doing whatever it takes to deliver solutions with a high level of commitment. Our team is organized, detail-oriented, and strong communicators, ensuring clarity and efficiency in every interaction. We build lasting relationships by being personable and approachable, making every client feel valued and understood.

4. Solution Focused: At TekConcierge, we are tenacious problem solvers who tackle challenges head-on. With a relentless drive to get things done, we focus on delivering efficient, effective solutions that meet our clients’ needs. By staying proactive and resourceful, we ensure every challenge becomes an opportunity to provide the best possible outcomes through innovative technology and unwavering commitment.

Core Focus:

Our primary mission is to positively change the perception of IT support. We are driven by a simple yet profound purpose: to help people have better days. We recognize the transformative power of technology and are dedicated to using it to enhance the daily lives and operations of our clients.

Niche

We specialize in solving business problems with technology. Our expertise lies in understanding the unique challenges businesses face and leveraging technological solutions to address them. At TekConcierge, we bridge the gap between business needs and technological innovation, ensuring that our clients always stay ahead of the curve.

Nationwide Reach: Serving Clients Across Time Zones

With corporate offices in Dallas, TX and filed offices in Cincinnati and Manhattan, our services extend from the sunny shores of Florida to the tropical paradise of Honolulu, effectively supporting technical environments across all United States time zones. We invite you to experience the Concierge Plus service that has made us a trusted IT partner for businesses nationwide.

Success Stories: Real-World Impact

Don’t just take our word for it; read about our success in helping other companies achieve their technology goals in our IT services case study.

TekConcierge—Where Exceptional Service Meets Technological Excellence.

Customer Service

What Makes TekConcierge So Different?

Navigating the complexities of information technology can be overwhelming for many businesses. As a leading Dallas managed service provider, TekConcierge takes control of your technology landscape, allowing you the freedom to focus solely on your core business operations.

How We Work