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How We Work

We Keep It Simple

Our approach is straightforward: We're fully committed to your business's success. Transparency in pricing is crucial for us, and you can rest assured that there won't be any hidden fees or extra charges for project management. It's all part of our core business philosophy. In doing so, we aim to go beyond just being a managed service provider; we strive to be your trusted technology concierge, adding value every step of the way.

01
Discovery

We start with a series of questions to determine your needs. This is the “Discovery” step in our process. We want to get to know you, your network, and your goals to create a game plan that is tailored to meet your specific needs.

02
Game Plan

We create a scalable forward-thinking plan to meet your information technology needs. Our solutions will grow along with your company and we constantly review and revise as your business changes.

03
Implementation

Once our services are implemented your technology is monitored and adjusted for peak performance. We have taken over the controls so you can get back to working on your business.

Value Propositions

What Makes TekConcierge So Different?

Navigating the complexities of information technology can be overwhelming for many businesses. As a leading managed service provider, TekConcierge takes control of your technology landscape, allowing you the freedom to focus solely on your core business operations.

24 x 7 x 365 Support

Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable technical specialists any time you need IT support.

Network Operations Center (NOC)

At TekConcierge, our Network Operations Center (NOC) serves as the nerve center for all your networking needs. Staffed by certified network engineers, our NOC continuously monitors your network infrastructure to ensure optimal performance, security, and uptime. From routine maintenance to real-time troubleshooting, we provide 24/7 oversight to keep your network running smoothly, allowing you to focus on your business objectives without worrying about connectivity issues.

Security Operations Center (SOC)

Security is not just an option; it’s a necessity. TekConcierge’s Security Operations Center (SOC) is your dedicated hub for advanced cybersecurity solutions. Our SOC team employs state-of-the-art tools and methodologies to monitor, detect, and respond to security threats in real-time. By integrating machine learning and human expertise, we provide a multi-layered defense strategy that safeguards your data, assets, and reputation from cyber risks.

Security Information and Event Management (SIEM)

Data is the lifeblood of modern business, and its security is paramount. TekConcierge’s Security Information and Event Management (SIEM) service offers a comprehensive approach to security analytics. By aggregating and correlating data from various sources, our SIEM platform provides actionable insights for identifying and mitigating security vulnerabilities. This enables you to make informed decisions quickly, enhancing your organization’s resilience against evolving cyber threats.

PARTNERS BEHIND OUR SUCCESS

Supported Technologies

Let's Connect

Give Us A Call Today To See How We Can Help You!

Ready to take your business IT to the next level? Contact TekConcierge for tailored IT solutions and 24/7/365 expert support.