Troubleshooting Technology with Family and Friends
This isn’t a complaint. I love teaching tech. I’m always glad to help friends and family with their phones, iPads, laptops, wifi, printers, and more. There is joy in supporting, teaching, and solving problems. But most of all I like seeing the light come on for those I care about. I do have some observations that might improve this relationship
How Managed IT Services Can Change Your Business
Years ago, I worked at a growing law office. When I started, it was me and the attorney but two and a half years later, it was a team of four and growing. Our Managed IT Services was the attorney’s husband and me which worked when we had just two computers, a shared cloud service account, and phones. While it
5 Ways to Improve Your Business with Technology
When you started your business, you had the basics of what you could afford and what you needed. As the business grows, the needs change. You can improve your business with technology that helps you more efficiently reach customers, track their information and payments, and protect your business. As an IT Services company, we provide support to businesses including help
What happens if You Don’t have IT Support Services?
Without IT Support Services, your Cincinnati business may be at risk of a data breach, cybersecurity threat, or ransomware attack. That’s a simple truth. Putting our fires as they happen isn’t protecting your business and may be costing more than if you hired an IT firm. We listen to our clients. They often tell us how they thought they were doing
Top Five Tools for Financial Service Firms
As a professional with a growing financial service firm, you likely have a lot on your plate. From defining your ideal client avatars and website design to targeted social media campaigns and security, there’s a lot to consider. As an IT Services Support team, TekConcierge is here to ensure compliance for technology, including securing and monitoring data according to compliance
How can an IT Support Company help your business?
Ferris Bueller said, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” The same could be said for technology. If your company isn’t updating infrastructure, the data is at risk of hackers. Without education about tech matters, employees may inadvertently become part of the risk as well. It’s not a
Big IT Project? The Buck Stops Here
This last week I caught myself using the phrase, “Pass the buck”. This was nothing new, I use it regularly, but this time it made me pause. I wondered about the phrase, where it came from, and how it came into common use. Here’s the history lesson. Pass the buck came from poker games in the 1800s. Imagine those Holywood saloons
Does Your Small Business Need Ransomware Protection?
The short answer is YES! Hackers don’t care which data they hold for ransom; they simply want access. There’s a good chance that your small business is vulnerable to attack. Here’s why you need ransomware protection sooner or later. Your relative or friend networked computers in your small office and there is no antivirus protection. You’re using two-step authentication via
5 Ways Architecture IT Services Benefits Your Firm
As your Architecture IT Services provider, we are here to support your firm as it grows and changes. Whether you’re seeking solutions for cloud services, are moving to a new office, or want an expert to help you, TekConcierge is here for your technology needs. From upgrading hardware and updating software to finding space in the cloud for client projects
Questions to Ask Before Hiring an IT Consulting Firm
Before hiring an IT Consulting Firm, ask these questions to be sure they’re a good fit for you, your team, and the company culture. If you’re running a hospital, you need a team that is available at all hours of the day and night, including holidays and weekends. If your team asks a lot of questions, you need an IT